Sorry About Your Useless Files, Says Yahoo

Jul 29th, 2008 // Comment

yahoo_music_logo2.jpgRemember when it seemed like former Yahoo! Music customers were going to have to repurchase any music they purchased from the now-defunct company and wanted to transfer to another machine? The company intends to make things right, although in a manner yet to be determined. A Yahoo! Music spokesperson told InformationWeek that customers would be “compensated for whatever you paid for the music… We haven’t said exactly what we will do, but we will take care of our customers.” I suppose that’s comforting in some sense, although that promise is so vague, it could mean that Yahoo! is readying a stockpile of warm milk and blankies. Later in that same article, InformationWeek, through no fault of their own, relayed this gem: “Yahoo’s experience with shutting down its music store highlights the problem DRM technology can have on consumers.” You don’t say. [InformationWeek]

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